At Dcret.com, we understand that circumstances can change. Here’s how our refund policy works:
Eligibility for a Refund:
If no simulated trades have been placed within the first 14 days of account creation, you may request a full refund.
Refunds are processed back to the original payment method used during purchase.
No Refunds Are Available If:
You have already placed a trade on your account.
Your account has been violated or terminated due to rule breaches.
The request is made after 14 days from purchase.
Still have questions? Contact our support team for further assistance!